Last Updated: 10/01/2023
Thank you for choosing Vizmo Consulting. This Refund and Return Policy outlines our guidelines and procedures regarding refunds and returns for our service.
Refund Policy:
Subscription Fees:
We offer a 5-day money-back guarantee for subscription fees if you are dissatisfied with our service. The guarantee starts from the date of your subscription.
Payment Errors:
In the event of a payment error, including overcharges, you can request a refund by contacting our customer support. We will investigate and process your refund in a timely manner.
Content Quality:
If you experience technical issues or content quality problems that cannot be resolved within a reasonable time frame, you may be eligible for a refund. Please contact our customer support for assistance.
Return Policy:
Hardware and Accessories:
Vizmo.tv does not sell hardware or accessories directly. If you purchased hardware or accessories from a third-party seller, please refer to their return and warranty policies.
General Guidelines:
Refund Requests:
To request a refund, please contact our customer support at contact@vizmoconsulting.com within the specified refund period (if applicable). Provide your account details and the reason for your refund request.
Refund Processing:
Refunds will be processed back to the original payment method used for the purchase. Please allow 7-10 business days for the refund to appear in your account.
Cancellation of Subscription:
If you request a refund within the money-back guarantee period, your subscription will be canceled, and access to our service will be terminated.
Non-Refundable Items:
Certain items or services, such as pay-per-view events or one-time purchases, may not be eligible for refunds, except as required by applicable law.
Special Circumstances:
Vizmo Consulting may consider refund requests outside the specified refund period in exceptional cases, such as prolonged service outages or technical issues.
Note: We reserve the right to change our refund and return policy at any time. Please review this policy periodically for updates.
